Client Success Coordinator

?? Chula Vista, CA | Onsite

We're seeking a Client Success Coordinator to oversee event planning, client communication, and program execution from start to finish. This role serves as the primary point of contact for clients, ensuring a seamless experience while coordinating with internal teams, vendors, and facility partners.

Key Responsibilities

• Manage client relationships and event logistics throughout the planning and execution process.
• Coordinate schedules, accommodations, room assignments, facility usage, and operational needs.
• Partner with operations, hospitality, facilities, and service teams to ensure successful events and programs.
• Provide on-site event support and proactively resolve issues as they arise.
• Maintain accurate event records, schedules, and program information.
• Ensure compliance with safety standards, facility policies, and operational procedures.

Qualifications

• 2+ years of experience in client services, event coordination, hospitality, venue operations, program management, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and event or scheduling software.
• Bachelor's degree preferred.
• Experience supporting sports programs, training events, conferences, camps, or large-scale events is a plus.

Additional Requirements

• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Must successfully pass a background check.
• Ability to obtain required program and safety clearances upon hire.

Physical Requirements

• Ability to walk, stand, and move throughout a large facility for extended periods.
• Ability to climb stairs and navigate event venues.
• Ability to bend, stoop, reach, push, pull, and lift materials related to event setup and operations.
• Ability to perform computer and office-based work for extended periods.

Ideal Backgrounds: Event Coordinator, Client Services Coordinator, Conference Services Coordinator, Hospitality Coordinator, Venue Coordinator, Sports Operations Coordinator, Program Coordinator, or Guest Services Manager.

If you enjoy building relationships, managing logistics, and creating exceptional client experiences, we'd love to hear from you.